Using Email Template with DFFS rule

[Frank Montalti]

Is there a way using the Email Template to check for a change in a multi-line text field since this field type doesn’t exist in the selection unless it is a single line text field. I want to be able to check for an update to the field so that an automatic email would be sent.

Any suggestions?

Thanks

Frank

[Alexander Bautz]

You can use custom js as shown in this thread: https://spjsblog.com/forums/topic/use-multiline-text-as-trigger-in-dffs/

Alexander

[Frank Montalti]

Alexander,

Thank you!

Frank

[Frank Montalti]

Alexander,

I did exactly what you said but nothing happened when updating the multi line field since the email flow did not occur. I added the JS code and replaced with my friendly rule name and the multi line field in the Custom JS tab. Also, changed the trigger to No Trigger.

Any suggestions?

Thanks

Frank

[Alexander Bautz]

Can you show me a screenshot of the code?

Alexander

[Author]

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