Is there a way using the Email Template to check for a change in a multi-line text field since this field type doesn’t exist in the selection unless it is a single line text field. I want to be able to check for an update to the field so that an automatic email would be sent.
I did exactly what you said but nothing happened when updating the multi line field since the email flow did not occur. I added the JS code and replaced with my friendly rule name and the multi line field in the Custom JS tab. Also, changed the trigger to No Trigger.