Missing email template – Stop task

Home Forums Classic DFFS Missing email template – Stop task

Tagged: 

Viewing 2 reply threads
  • Author
    Posts
    • #21164
      Gulbinder Sandhu
      Participant

        I have an email that is created for a task by rule set on new form and email template saved on new form. This works fine.

        However, when the item is edited and a closure date added for the task the rule on edit form to stop the email (e.g stop:TaskOverDue) keeps failing.

        Each time this rule is triggered I keep getting a ‘Missing email template for “Stop:TaskOverDue” (screen shot attached)

        Any ideas on how to overcome this and ensure the stop is written to the email list?

        Attachments:
      • #21167
        Gulbinder Sandhu
        Participant

          All sorted. It was simply the Stop needed to be a lower case ‘stop’ in the rule.

        • #21173
          Alexander Bautz
          Keymaster

            I’m glad you figured it out.

            Alexander

        Viewing 2 reply threads
        • You must be logged in to reply to this topic.