Missing email template – Stop task

Forums Classic DFFS Missing email template – Stop task


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    • #21164
      Gulbinder Sandhu

      I have an email that is created for a task by rule set on new form and email template saved on new form. This works fine.

      However, when the item is edited and a closure date added for the task the rule on edit form to stop the email (e.g stop:TaskOverDue) keeps failing.

      Each time this rule is triggered I keep getting a ‘Missing email template for “Stop:TaskOverDue” (screen shot attached)

      Any ideas on how to overcome this and ensure the stop is written to the email list?

    • #21167
      Gulbinder Sandhu

      All sorted. It was simply the Stop needed to be a lower case ‘stop’ in the rule.

    • #21173
      Alexander Bautz

      I’m glad you figured it out.


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