Email button error in 2016

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    • July 26, 2023 at 17:41 #36989
      William Summers
      Participant

        Greetings!

        using the email button in 2013 works fine. When we migrate the list to 2016, when emailing, I get the following error

        Client does not have permission to submit mail to this server. The server response was: 4.7.1 : Relay access denied

        I assume it is the farm setup but I cannot find an issue anywhere. Any ideas are apprecaited

      • July 27, 2023 at 09:13 #36990
        Alexander Bautz
        Keymaster

          Hi,
          I think this error is related to sending emails to a domain outside of the domain the SharePoint server lives in. Are you able to send emails using the built in “Alert me” functionality in the list view header?

          Alexander

        • July 31, 2023 at 20:05 #37013
          William Summers
          Participant

            Youa re correct. I found out alerts were not enabled in our 2016 farm and if alerts need to work for the email to work then this makes sense why it isnt working.. I was not trying to send them outside of our farm however. Thanks again!

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