Email button error in 2016

[William Summers]

Greetings!

using the email button in 2013 works fine. When we migrate the list to 2016, when emailing, I get the following error

Client does not have permission to submit mail to this server. The server response was: 4.7.1 : Relay access denied

I assume it is the farm setup but I cannot find an issue anywhere. Any ideas are apprecaited

[Alexander Bautz]

Hi,
I think this error is related to sending emails to a domain outside of the domain the SharePoint server lives in. Are you able to send emails using the built in “Alert me” functionality in the list view header?

Alexander

[William Summers]

Youa re correct. I found out alerts were not enabled in our 2016 farm and if alerts need to work for the email to work then this makes sense why it isnt working.. I was not trying to send them outside of our farm however. Thanks again!

[Author]

Posts