Rule based on Field Change not triggering

Forums Classic DFFS Rule based on Field Change not triggering

Viewing 1 reply thread
  • Author
    • #30879
      Amal Vellappillil


      I have the following setup (DFFS v4.4.5.4):
      – A list with person or group field (multiple allowed)
      – A rule for that field that is triggered based on field change. The rule basically updates a pending email (in DFFS_Email list) with some new information like updating the “To” field.

      I am running into an issue where the rule does not trigger when a person or group is removed from the people picker field using the ‘x’ next to the person or group name. I was able to get the rule to trigger by placing the cursor next to the person’s name and removing the value using backspace.

      What is even more strange is that I am not able to replicate the issue, but some users are. First I thought it may be a permissions issue, but then the rule triggering and functioning right with the backspace means they have needed permissions.

      I am not sure, what else can be done in this situation. Can you please advice?

      Thank you,
      Amal Vellappillil

    • #30911
      Alexander Bautz

      Sorry for the late reply – I had a problem with outgoing email from my forum and didn’t get a notification.

      I’m not able to recreate this issue myself.

      Do you have any more details that could help me recreating the issue?


Viewing 1 reply thread
  • You must be logged in to reply to this topic.