Not Working for all users

[Joe Keyrouz]

I have installed spjs on a subsite level inside a Site collection.
I am a site collection administrator and the form is working for me
but the DFFS create form rules are not working for the other users (even the site owner)
i have given everyone the permissions on the list SPJS but the problem is still appearing

[Alexander Bautz]

I’m not sure if this is what you meant, but all users must have read access to the SPJS document library in the root of the site collection if this is where it is located.

Do you see any error messages in the console when you reload the page (hit F12 > Console)?

Alexander

[Joe Keyrouz]

Actually i have given access to all the users on the SPJS library but when they click on new item the forms is being loaded but no custom rule is occurring, like pop up message, filled field, hidden fields. it is only working for site collection administrators
Concerning the console ; i have attached the errors displayed

Attachments:

1. joe_consol.txt

[Alexander Bautz]

Sorry, but this didn’t help that much – could you take a screenshot of the console and show any red error messages? – preferably using Google Chrome because it shows better debug information.

Alexander

[Joe Keyrouz]

Hello, you can find the requested screenshot. THank you for your support

Attachments:

1. 

   errorDFFS.jpg
   

[Alexander Bautz]

Can you expand the error “Failed to load resource:…” with the little arrow in front of it?

Alexander

[Joe Keyrouz]

Kindly find it attached;
the file url is https://engie.sharepoint.com/sites/secgen_engiegreen/rh/SPJS/DFFS/plugins/jquery.js

Attachments:

1. 

   consol_joe-1.png
   

[Alexander Bautz]

Thanks,
Unfortunately this doesn’t look like it is related to DFFS directly – do you use any custom js that tries to access the GRAPH API or call another service that the end users does not have access to?

You can try adding another custom list without customizations and install DFFS to see if it works for the other users.

Alexander

[Joe Keyrouz]

The graph API is to get the picture of the connected user, it is not occurring with people having a picture but the DFFS error is occurring.
The message before the graph error is a pure DFFS one The failed to load resource with error 500 . the jquery file is in the SPJS library
https://engie.sharepoint.com/sites/secgen_engiegreen/rh/SPJS/DFFS/plugins/jquery.js

[Alexander Bautz]

OK, I haven’t seen this error before. Can you open the Network tab in the dev tools (hit F12 > Network) and filter on “dffs” to see all the files related to DFFS – can you show me a screensot?

Alexander

[Joe Keyrouz]

Kindly find attached the .har file,
i was able to check it on this site and filter on dffs
https://toolbox.googleapps.com/apps/har_analyzer/

[Joe Keyrouz]

I have uploaded the har file on
https://drive.google.com/open?id=1DHYeDnU2oy_g1aRDJvIEQOrVhgdZQ6kW

i was able to check it on this site and filter on dffs
https://toolbox.googleapps.com/apps/har_analyzer/

Thank you for your help

[Alexander Bautz]

Thanks, I looked at the file and see that jQuery is loaded by DFFS like it should (see attached image. I need to look at the DFFS config to see if I can see anything that could explain it – can you attach or email me the “blob” exported the DFFS config tab “Export, import and restore”?

Alexander

Attachments:

1. 

   jquery_loaded.png
   

[Joe Keyrouz]

can you tell me how can i find it?

[Alexander Bautz]

Go to your form, enter DFFS configuration by clicking the Enhanced with DFFS link below the form an then select the tab Export, import and restore > Export settings.

Alexander

[Joe Keyrouz]

I have attached the file.
Thank you

Attachments:

1. dffs-export.txt

[Alexander Bautz]

Thanks,
Unfortunately there were nothing in this config that could explain it. Do you have any other third party code other than DFFS running in this form?

You can try uninstalling DFFS in this form (the config will not be lost – it will pop back in when you reinstall DFFS) and let the user that experience problems access the form when it is not using DFFS to see if it is related.

Alexander

[Joe Keyrouz]

I have uninstalled DFFS on the new form, the users were able to acces the old form successfully.
I reinstalled DFFS; then with a user having the rules problem i clicked on enhanced with DFFS and got the attached error. If he clicks on OK he accesses the DFFS config page

Attachments:

1. 

   cap_dynamic-forms.png
   

[Joe Keyrouz]

Attached the rules screen; the product also appears as unlicensed

Attachments:

1. 

   dynamis-fomrs_joe2.png
   

[Alexander Bautz]

OK, that means the user cannot access the configuration list – it is located in “Site content” and is named “SPJS-DynamicFromsForSharePoint”. If the user can access it in the browser it might be that the user have limited rights and does not have the “Use Remote Interfaces – Use SOAP, Web DAV, the Client Object Model or SharePoint Designer interfaces to access the Web site.” permission.

Alexander

[Joe Keyrouz]

Hello,
I am not finding that list (DFFS is working fine with my account)/ i can only find spjs document library

• This reply was modified 5 years ago by Joe Keyrouz.

[Alexander Bautz]

The list might be hidden – you can unhide it from the Misc tab in DFFS config, or you can type the list name in the browser like this:

/Lists/SPJSDynamicFormsForSharePoint/AllItems.aspx

Alexander

[Joe Keyrouz]

Thank you; i tried it with a test account and it is working; i am waiting for my colleagues who had the problem to confirm; I will contact you if the problem still exists. Thank you for your support and help

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