Newform occasionally timing out

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    • April 1, 2021 at 21:37 #33135
      Andra Mitchell
      Participant

        My newform occasionally times out. It doesn’t happen all the time but for every 14 attempts only one fails to open. I have a custom .js file which I replaced all the $ with jQuery since that’s the error received when the form times out.

        I get this message in Chrome and I get this message in IE (see attachments).

        Thank you

      • April 1, 2021 at 21:42 #33137
        Andra Mitchell
        Participant

          My newform occasionally times out. It doesn’t happen all the time but for every 14 attempts only one fails to open. I have a custom .js file which I replaced all the $ with jQuery since that’s the error received when the form times out.

          I get this message in Chrome and I get this message in IE (see attachments).

          Thank you

        • April 1, 2021 at 21:45 #33138
          Andra Mitchell
          Participant

            Sending an update: My newform occasionally times out. It doesn’t happen all the time but for every 14 attempts only one fails to open. I have a custom .js file which I replaced all the $ with jQuery since that’s the error received when the form times out.

            I get this message in Chrome and I get this message in IE (see attachments).

            Thank you

          • April 2, 2021 at 09:00 #33139
            Alexander Bautz
            Keymaster

              Hi,
              It seems your attachment is to large – can you email it to me (on the address this notification comes from)?

              Alexander

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