Need Help with Simple Rule

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    • #36696
      Johnathan Carter
      Participant

        Hi Alexander:

        Probably something simple but for some reason I’m stuck.

        List Fields
        – Requested By (People Picker)
        – Status (Choice)

        What I need:
        1. Set Status to “Pending Review“ when:
        – Requested By = {currentUser}
        – Status = “Action Required” on load

        2. Send Email to “Requested By” when:
        – Requested By <> {currentUser}
        – Status is changed to “Action Required”

        Current Rules:

        Set Status to “Pending Review“
        1. Requestor Is Current User
        – Trigger: Requested By = {currentUser}
        – Validate: Form Load
        2. Current Status Equals Action Required
        – Trigger: Status = “Action Required”
        – Validate: Form Load
        3. Update Status to Pending Review
        – Trigger: When this form is saved
        – Validate: Form load and field change
        – Linked Rules: Rule 1 and 2 above
        – Set field value: Status “Pending Review“

        Send Email to “Requested By”
        4. Requestor Is Not Current User
        – Trigger: Requested By <> {currentUser}
        – Validate: Form Load
        5. Status Changed to Action Required
        – Trigger: Status = “Action Required”
        – Validate: Field Change
        6. Email Requestor Action Required
        – Trigger: When this form is saved
        – Validate: Form load and field change
        – Linked Rules: Rule 5 and 6 above
        – Send or Stop Email: Email_Action_Req

        Rules 1, 2 and 3 gives the expected result. But I f I enable 4, 5 and 6. The Status changes to “Pending Review“ when I save the form even when rules 1 and 2 are false.

        Let me know if screenshots would help. I did try to debug. All the rules validate as intended… i believe… until I hit save.

        Help please!

        Thank
        John

      • #36697
        Alexander Bautz
        Keymaster

          Hi,
          What version of DFFS are you running? – I think this might be related to a bug I fixed in v4.4.5.45.

          Alexander

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