Need Help with Simple Rule

Forums Classic DFFS Need Help with Simple Rule

Viewing 1 reply thread
  • Author
    Posts
    • #36696
      Johnathan Carter
      Participant

      Hi Alexander:

      Probably something simple but for some reason I’m stuck.

      List Fields
      – Requested By (People Picker)
      – Status (Choice)

      What I need:
      1. Set Status to “Pending Review“ when:
      – Requested By = {currentUser}
      – Status = “Action Required” on load

      2. Send Email to “Requested By” when:
      – Requested By <> {currentUser}
      – Status is changed to “Action Required”

      Current Rules:

      Set Status to “Pending Review“
      1. Requestor Is Current User
      – Trigger: Requested By = {currentUser}
      – Validate: Form Load
      2. Current Status Equals Action Required
      – Trigger: Status = “Action Required”
      – Validate: Form Load
      3. Update Status to Pending Review
      – Trigger: When this form is saved
      – Validate: Form load and field change
      – Linked Rules: Rule 1 and 2 above
      – Set field value: Status “Pending Review“

      Send Email to “Requested By”
      4. Requestor Is Not Current User
      – Trigger: Requested By <> {currentUser}
      – Validate: Form Load
      5. Status Changed to Action Required
      – Trigger: Status = “Action Required”
      – Validate: Field Change
      6. Email Requestor Action Required
      – Trigger: When this form is saved
      – Validate: Form load and field change
      – Linked Rules: Rule 5 and 6 above
      – Send or Stop Email: Email_Action_Req

      Rules 1, 2 and 3 gives the expected result. But I f I enable 4, 5 and 6. The Status changes to “Pending Review“ when I save the form even when rules 1 and 2 are false.

      Let me know if screenshots would help. I did try to debug. All the rules validate as intended… i believe… until I hit save.

      Help please!

      Thank
      John

    • #36697
      Alexander Bautz
      Keymaster

      Hi,
      What version of DFFS are you running? – I think this might be related to a bug I fixed in v4.4.5.45.

      Alexander

Viewing 1 reply thread
  • You must be logged in to reply to this topic.