Issue Accessing DFFS loader

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    • #28982
      Lenea Deshields
      Participant

        I am attempting to load DFFS on a list and I am receiving a message stating the loader is locked by someone else. However I am the person that has it locked. I have attached screen shots of the messages being received. Any help on how to solve this issue would be appreciated

      • #28985
        Alexander Bautz
        Keymaster

          Hi,
          I removed the attachment because it contained the address of your site. As you know, the error states that the file is checked out. My only advice would be to close (if you have it open in an editor) and check it in – and not not use check-out in the SPJS document library because it will most likely result in some files not being checked in, and this will result in some strange issues for other users that end up loading an older version or not seeing the file at all.

          Alexander

          • #28987
            Lenea Deshields
            Participant

              Thanks for removing the attachment. Since the message is telling me that I need to check the document out. What other way should I go about checking out the loader?

          • #28989
            Alexander Bautz
            Keymaster

              Didn’t the message tell that the file was already locked? – if so, ensure you don’t have it open in any other editor and then go to the SPJS document library, find the file in SPJS/DFFS/loader and ensure it is not checked out. Also, ensure (in the library settings) that checkout is not required under Settings > Versioning Settings.

              Alexander

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