DFFS forms no longer open in Chrome

Forums Dynamic Forms for SharePoint DFFS forms no longer open in Chrome

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    • #28797
      Phil Grant
      Participant

      Hi,
      IE stopped displaying the google charts last week following a windows update so I started to use Chrome and managed to view the table but the form will not open in Chrome whilst the DFFS in enabled on the list.
      I tried the developer mode but all I see is this (attached image).

      I also disabled all extensions apart from one that I cannot disable called “Walkme”.

      Currently and ironically I have to copy the link and open the form in IE.

      Any thoughts anyone?

      Phil

    • #28800
      Phil Grant
      Participant

      By the way, I get the same behavior in Firefox as Chrome.

    • #28806
      Alexander Bautz
      Keymaster

      I’m not familiar with the extensions listed in your screenshot. What do you see when you try opening the forms? – a blank page, or an unformatted (no DFFS) form?

      Is your Chrome updated? – see Help > About Chrome

      Alexander

    • #28808
      Phil Grant
      Participant

      I get the opening splash screen then it times out and states “this took forever!”

      Google Chrome is up to date
      Version 80.0.3987.116 (Official Build) (64-bit)

    • #28812
      Alexander Bautz
      Keymaster

      Does this affect all forms or only this one?

      Which version of DFFS are you running? – and are you using the v2 installer?

      Alexander

    • #28816
      Phil Grant
      Participant

      DFFS version 4.4.4.0 July 21 2019
      DFFS Installer version 1.1.0.7 – June 24 2019

      I can’t use installer 2 as I’m still on Sharepoint 2010.

      • This reply was modified 7 months ago by Phil Grant.
    • #28821
      Alexander Bautz
      Keymaster

      I see – does this affect all lists and forms you use with DFFS, or only this single form?

      Alexander

    • #28825
      Phil Grant
      Participant

      I’ve tried it on one other unused list and it acted the same so I don’t think it’s anything to do with the JS etc.

      With DFFS off the list works with DFFS on it stops.

    • #28827
      Alexander Bautz
      Keymaster

      This was strange. Do you see any other errors in the developer tools (F12 > Console) than the one related to plugins?

      Also, try clicking the Network tab and then reload the form. Use the “Filter” input in the top left corner to search form “dffs” and post a screenshot of the information.

      Is there any chance I could log in and look at a test list? – if so, please email me the login details.

      Alexander

    • #28847
      Phil Grant
      Participant

      Alexander,
      I’ve attached a screen grab of the network and what I see when I load the form.
      Sorry there is no possibility to login.

      • This reply was modified 7 months ago by Phil Grant.
    • #28852
      Alexander Bautz
      Keymaster

      Try reloading the form by hitting Ctrl + Shift + R to clear the cache.

      Also, is Chrome behaving like this for all users or only for you?

      Alexander

    • #28854
      Phil Grant
      Participant

      Ctrl + Shift + R makes no difference
      I’ve asked a few people in the office to try it on Chrome and Firefox and they have the same issue.

      I’m hoping that our IT dept. will soon roll out SharePoint 2019 but I’ve been waiting for a few months for tat to happen šŸ™

    • #28856
      Alexander Bautz
      Keymaster

      If you have tried to install DFFS in a new list (with no custom js that could be causing problems) and the problem is the same, my only other suggestion is to update to the latest version of DFFS to see if that makes any difference. You find it here: https://spjsblog.com/dffs/dffs-installation-manual/#InstallDFFS

      If that does not help, I can look at it on your screen if are able to invite me to a web meeting.

      Alexander

    • #28860
      Phil Grant
      Participant

      I’ll give it a try and let you know, thanks for trying to help.

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