Convert carriage returns in Multiline to in Email

[Jay G]

Hi all! I just started on my journey using DFFS about 3 months ago and loving it.

This came up on one of my solutions: is there a way to change carriage returns from a multiline into <br>’s in an HTML email?

Multiline Entered:
This is an example
– Item 1
– Item 2

Comes thru email as:
This is an example – Item 1 -Item 2

Thank you!

[Alexander Bautz]

Hi,
Yes, you can fix this by using some custom js. Start by adding this to your Custom JS:

// Define the variable outside the function to make it available globally
var multilineEmailVariable = "";
function dffs_PreSaveAction() {
    // Update the value when saving - before the email is processed
    multilineEmailVariable = getFieldValue("Your_multiline_field").split("\n").join("<br>");
    // This function must return true to save the form
    return true;
}

Replace Your_multiline_field with your actual field name.

Now change your email template to use the variable like this:

{var:multilineEmailVariable}

Let me know how it works out.

Alexander

[Jay G]

Sorry for the delay, I just got around to implementing your suggestion today.

It worked beautifully — thank you!

[Alexander Bautz]

Thanks for the feedback.

Alexander

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