Cannot delete attachment

[David M]

Hello,

I’m using DFFS 3.352
when i try and delete an attachment, a browser window opens with:
javascript:void(0)
This page cant be displayed
Make sure the web address //ieframe.dll/dnserror.htm# is correct

I’m using DFFS on a peer site and i can delete attachments on that site. Both sites point via the CEWP to the same DFFS folder.

other backgorund, on the site that i cant delete the attachment was recently upgraded to SP 2013.

any ideas?

thank you,
Dave

[Alexander Bautz]

Hi,
Sorry for the late reply. I cannot recall to have had this issue reported before. This version of DFFS is a bit dated (2014) so I would recommend that you update and check if the problems still exist.

If you have an existing licenses you are able to upgrade it (depending on the type) to a v4 license.

Alexander

[Gulbinder Sandhu]

We are having this same issue with a later version of code. v4.37

Any ideas on how to resolve?

No difference if you try in Firefox or IE.

[Alexander Bautz]

Hi,
Can you add a few screenshots so I can see exactly what you are trying to do?

Alexander

[Gulbinder Sandhu]

attachments added

Attachments:

1. 

   Delete-button-on-form.png
   

2. 

   Error-Message.png
   

[Alexander Bautz]

Hi,
Unfortunately I don’t know what could cause this issue. Are there any custom code used to override the built in SharePoint delete functions? Are you able to delete if you disable DFFS? (uninstall DFFS and test – the config is not removed and will pop back in when reinstalling DFFS).

Alexander

[Author]

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