Issue with rules related to people pickers

[Travis Goodman]

Hey Alex,

In a list I still use classic on (which 90% of my DFFS is still on classic — I’m on v4.4.5.35) I’m having issues with rules that deal with people pickers not firing consistently.

I have a rule that says If [PeoplePicker] is equal to [blank]

When I say [blank] I mean I literally put no text or anything in the “This Value” section, I just leave it empty because I’m wanting to check if the field is empty or not.

This works like 50% of the time, and it has to be related to the user profile entered into that field not validating on time. I’ve extended DFFS loading by 5000ms and it gets a little better, but still has issues. I’ve even had it delayed up to 10000ms and I can’t keep raising the delay.

Is there a workaround for this?

[Alexander Bautz]

Hi,
Are you using a rule triggering on form load or on field change?

It can be done using custom js so If you can give me some more details I can give you a code example.

Alexander

[Travis Goodman]

I have tried both onload only and onload and onchange. It’s not that it doesn’t work, because it does… just not consistently. The rule evaluates before the peoplepicker resolves. What I noticed is that onchange it doesn’t revalidate.

Setup is the rule for PeoplePicker is equal to [blank] and then I don’t do anything with it at that point. What I do is I reference that in a Linked Rules and Functions section of other rules and I have the box checked so that a change in that rule will revalidate the parent rule. That’s where I’m seeing the inconsistent experience.

[Alexander Bautz]

You can try using this Custom JS instead of using rules to detect the change on the PP.

function peoplePickerChanged(fin){
    var currPPvalue = spjs.dffs.beforeProperties[fin];
    if(currPPvalue.length === 0){
        console.log("The field is empty on form load");
    }
    setInterval(() => {
        let val = getFieldValue(fin);
        let isResolved = spjs.utility.getFieldValue({"fin": fin, "key": "isresolved"});
        if(!isResolved.includes(false) && String(currPPvalue) !== String(val)){
            currPPvalue = val;
            console.log("Changed to", val);
            if(val.length === 0){
                console.log("Is empty");
            }
        }
    },1000);
}
peoplePickerChanged("PeoplePicker1");

Alexander

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