DFFS Emails – prevent retrying when undeliverable address is attempted

[Leon]

Hello Alex,

I am working on converting workflow emails to DFFS emails. One issue I’ve run into with workflow emails is duplicate emails being sent when one recipient is undeliverable.. duplicating dozens of times until the workflow is terminated or suspends.. I was testing this in DFFS emails, and the email only duplicates 3x which is much better, but I am wondering if there is a way to prevent the addition emails when a bad email address is used?

[Alexander Bautz]

Hi,
If the rule in your DFFS form only triggers once to send the email, the retries when an email is undelivered is done on your email server and not in DFFS. I think that the only way to avoid this is to send one separate email to each of the recipients.

Alexander

[Author]

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