Issue with rule not running "on load"

Forums Classic DFFS Issue with rule not running "on load"

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    • #21090
      chgrnet
      Participant

      I have had an ongoing issue with fields that I have rules set to run on load not doing so. If I change the selection, then change it back, it runs. When I load the form, it does not (edit form).

      I did pick the field that asks that it run on load and on change, but it sometimes won’t run on load. Please see attached file for more information.

      I did run debug, but it shows that it should have worked. When I look at the field on the form, it is not working on load.

    • #21116
      Alexander Bautz
      Keymaster

      Could it be that you have another rule that interferes with this one? – try enabling debug mode on all the rules listed in the “TriggerMap” in the rule debug panel.

      Alexander

      • #21320
        chgrnet
        Participant

        No other rules. I have been able to consistently get this issue to come up on any list I use that is using the later versions. I just installed the June 2018 on a list. The radio button fields are set to load on load and on change, but when I load the form, they are not running the rules. If I change the file value then change it back, it does as expected. I ran debug and it shows the rules running as green, so the criteria is being met, it is just not being met on load on edit form. I don’t have this issue on new form, and I am using IE 11. I see the same thing on Chrome.

        How could I give you the code of what I have so you can see it? It is not been hard for me to re-create it. If my rules were wrong, why does it work correct on change and not on load?

        DFFS version that works on load: 4.4.2.9, 2017-02-26/SPJS utility v1.279

        • This reply was modified 5 years, 10 months ago by chgrnet.
    • #21323
      Alexander Bautz
      Keymaster

      Hi,
      Sorry, I didn’t think of this before – when you have rules for the various options in the status-select you must check the “No reversing of this rule” checkbox in the rules to prevent a rule that is not matched to reverse the “Display this message” action – effectively clearing the value show by a previous rule.

      Alexander

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