Andra Mitchell

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  • in reply to: Newform occasionally timing out #33138
    Andra Mitchell
    Participant

    Sending an update: My newform occasionally times out. It doesn’t happen all the time but for every 14 attempts only one fails to open. I have a custom .js file which I replaced all the $ with jQuery since that’s the error received when the form times out.

    I get this message in Chrome and I get this message in IE (see attachments).

    Thank you

    in reply to: Newform occasionally timing out #33137
    Andra Mitchell
    Participant

    My newform occasionally times out. It doesn’t happen all the time but for every 14 attempts only one fails to open. I have a custom .js file which I replaced all the $ with jQuery since that’s the error received when the form times out.

    I get this message in Chrome and I get this message in IE (see attachments).

    Thank you

    in reply to: New DFFS form not opening #33042
    Andra Mitchell
    Participant

    This is the error message received when trying to open the firm.
    SCRIPT5007: unable to get property ‘id’ of undefined or null reference.

    Note I’m unable to open the form. It’s timing out.

    in reply to: Deleted the new item form in error #33040
    Andra Mitchell
    Participant

    Thank you. I followed the instructions outlined above however when I went to the Export, import and restore tab and selected Browse restore points and delete configuration, the delete option is grayed out.

Viewing 4 posts - 1 through 4 (of 4 total)