Save Button f0r User not working

[Clemens Höller]

Hello,
we have a interesting behavior i have never seen.
we have on Form with a save button. on the save button is a function that opens a popup. since monday we have a user that hase the same rights on sharepoint like the rest.
but when he clicks on the save button nothing happens, for every other user the behavior is working normal.

has anyone has the same porblem or an solution for this?

Thanks

[Alexander Bautz]

Hi,
Could it be caused by a popup-blocker?

Are there any errors in the developer console? (hit F12 > Open DevTools (if prompted) > select the Console tab).

Alexander

[Clemens Höller]

Hello, thanks for the reponse we checked the popup blocker, unfortunally this is not the issue

But we found the problem: we have the Creator field visible on the form and is prefilled with {currentUser}. since there are more than 1 user with the same name in the company, and the Cretor field doenst find the user.

if i fill the field with {currentUser:EMail} is the problem solved?

[Alexander Bautz]

I’m glad you found the cause. Try using this instead:

{currentUser:Name} 

Alexander

[Author]

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