Sporadically error while loading DFFS

› Forums › Classic DFFS › Sporadically error while loading DFFS

Viewing 3 reply threads
  • Author
    Posts
    • November 15, 2017 at 09:39 #18753
      Andreas Blüher
      Participant

      Hello,

      just recently we started getting the error shown on the attached picture. We haven’t found the reason for this and we’re not able to reproduce the issue reliably. If we reload the NewForm 10-20 times it will fail one time.

      Do you have any idea what the underlying issue could be?

      Regards Andreas

      Attachments:

      1. DFFS.png

    • November 17, 2017 at 23:59 #18794
      Alexander Bautz
      Keymaster

      Hi,
      I’ll look into this issue. Do you know if you maybe have other third party solutions also loading jQuery in the same page? – this could cause this error.

      Alexander

    • November 19, 2017 at 12:21 #18808
      Alexander Bautz
      Keymaster

      Please try the updated loader and overlay files found here.

      Let me know how it works out.

      Alexander

    • November 21, 2017 at 13:16 #18827
      Andreas Blüher
      Participant

      Hello Alexander,

      we used the new loader/overlay and changed the code for an other solution loading jQuery and it’s working now!

      Thank you very much

  • Author
    Posts
Viewing 3 reply threads
  • You must be logged in to reply to this topic.